In the age of social media, word-of-mouth travels quicker than ever! Learn the powers of social media sharing by watching this Hospitality Hot Tip.
Serving customers can be nerve-wracking at times. Learn how to keep your stress level low and your customers happy at the same time by watching this Hospitality Hot Tip!
Professional appearance always goes a long way when on the job. Watch this Hospitality Hot Tip to learn how to dress for success when welcoming your customers!
“You’re incredibly, absolutely, extremely, supremely, unbelievably different.”
― Kami Garcia, Beautiful Creatures
We’ve all heard many times before that no two people are the same. That’s definitely what makes life fun. In terms of guest service, you can expect that no two customers will be the same either. In this Hospitality Hot Tip, Kristine Puckett, guest service expert for the Department of Parks and Tourism, explains how to provide outstanding customer service to guests with various needs. Take a look.